1. About Finance Direct AU
 

Finance Direct AU (“we”, “our”, “us”) operates as a lead‑generation service connecting Australians with finance brokers, lenders, and related service providers. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
 

2. Personal Information We Collect
 

We may collect the following types of personal information when you use our website or submit an enquiry:

• Contact details: name, phone number, email address

• Loan enquiry details: loan type, loan amount, vehicle details, financial preferences

• Additional information: any details you provide in forms, calls, or messages

• Website usage data: IP address, device information, browser type, pages visited

• Cookies and analytics data: used to improve site performance and user experience

We only collect information necessary to provide our services.
 

3. How We Collect Information
 

Finance Direct AU collects personal information through:

• Online enquiry forms

• Phone calls, emails, or direct communication

• Cookies, analytics tools, and tracking technologies

• Third‑party partners where you have provided consent
   

4. How We Use Your Information
 

We use your personal information to:

• Assess your enquiry and provide lead‑generation services

• Connect you with finance brokers, lenders, or service providers

• Communicate with you regarding your enquiry

• Improve our website, marketing, and customer experience

• Comply with legal and regulatory obligations
   

5. Disclosure of Personal Information
 

We may disclose your information to:

• Finance brokers, lenders, and trusted partners for the purpose of assessing your enquiry

• Third‑party service providers (hosting, analytics, marketing platforms)

• Regulatory bodies or law enforcement when required by law

Finance Direct AU does not sell personal information.
 

6. Direct Marketing
 

We may send you marketing communications about finance products or related services. You can opt out at any time by contacting us or using the unsubscribe link in our emails.
 

7. Cookies & Tracking Technologies
 

Our website uses cookies and analytics tools (such as Google Analytics) to enhance functionality and improve user experience. You may disable cookies through your browser settings, although this may affect website performance.
 

8. Data Security
 

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. While we maintain security safeguards, no online system is completely secure.
 

9. Access & Correction
 

You may request access to the personal information we hold about you or ask us to correct any inaccurate or incomplete information. Contact us using the details below.
 

10. Overseas Disclosure
 

Some third‑party service providers may store or process information overseas. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.
 

11. Third‑Party Websites
 

Finance Direct AU may include links to external websites. We are not responsible for the privacy practices or content of those sites.